Refund policy

Return

Due to the handmade nature of these products, we don’t typically accept refund. However, if there is any missing or damaged items, get in touch within 7 days after you receive the package. If the product is damaged, it is recommended to provide the product defective photo in the message to speed up the re-dispatch process.
由於屬於手工產品，我們不接受退款； 但若有物件損壞或漏發，請在您收到包裹后 7 天內與我們聯繫，我們會對它進行處理或補發。商品若有損壞，建議在訊息中提供商品瑕疵照片，以加快補發審查。

Non-refundable items

Due to the fact that our productions are considered as custom products, we do not accept returns for reasons such as dislike of the design or other reasons. Please purchase carefully.
客製化商品不適用七天鑑賞期間（猶豫期）規定，恕無法以不喜歡設計或其他原因為由退貨、退款或換貨，請您慎重選購，避免影響日後選購權益。（消費者保護法第19條）