配送ポリシー

We produce all our products on a made-to-order basis. That means minimal stock, minimal returns and no emissions from running large warehouses.
我們在定制的基礎上生產所有個性配件產品。 這意味著最小的庫存、最小的回報以及並無大型倉庫運作。

 

PAYMENT METHODS

The official website of 9.9STUDIO uses the HiTRUSTpay online payment system, which will jump to the HiTRUSTpay payment page when payment is made. The HiTRUSTpay network security flow mechanism is also connected to the system of the credit card acquiring bank. The data transmission process will be encrypted by the Internet-based Norton 256-bit SSL server certificate and the VISA verification promoted by VISA International (or Call the 3D Secure) mechanism to keep your personal information safe and secure.

The payment methods we currently accept are as follows:

Credit card: VISA / MASTERCARD / JCBMobile payment: ApplePay (requires opening with SAFARI browser) / GooglePayNOTICE: The final billing settlement is TWD.

DISPATCHED TIME

After the online ordering order is established and the payment is completed, we will dispatch within 7 working days (excluding weekly and national holidays) after the payment is completed, and deliver it to your designated delivery address. 

Due to the handmade nature of these products, we don’t typically accept returns. However, if there is any missing or damaged items, get in touch within 7 days after you receive the package.

DELIVERY TIME FOR COUNTRIES/REGIONS

The "time" shown below refers to the transportation time after we dispatching.
Generally, the delivery time is 14-21 days after your payment.

TAIWAN, CHINA MAINLAND, HONGKONG and MACAU
SF Express ( 7-14 business days )

JAPAN- VIP
Yanwen EXPRESS ( 5-10 business days )

SOUTH KOREA
Yanwen EXPRESS ( 7-14 business days )

PHILIPPINES
Yanwen EXPRESS ( 7-14 business days )

United Kingdom- VIP
Yanwen EXPRESS ( 7-12 business days )